ANOTHER bank customer facing a mysterious account closure is seeking advice online.
The bank in question was PNC, and the person posted their dilemma on Reddit to see if they could get some answers.
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They explained how their wife is a homemaker who raises their two kids and likes to online shop.
In November of 2023, they opened an account for her so she could use her credit card to make purchases.
But three months later, a surprising letter arrived in the mail.
CASHING IN
The user said they chose PNC to open their wife's checking account since they already had an account for their paychecks at the bank.
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"For the last several years I gave her some cash monthly for unnecessary purchases she wanted to make," they wrote.
"But she almost didn't spend any of the cash because most of the shopping she did was online."
So they brought the cash to the bank and deposited it to her account.
The total had built up to around $6,000.
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The user said they signed up as the co-holder for their wife's new account.
"I also set up a direct deposit from my paychecks, so $200 from each paycheck would go to her account," they wrote.
And everything was smooth sailing until a letter from PNC arrived in February saying they closed the account without any explanation.
Bank closure explainerThe letter had an attached cashier check with slightly over $6,000.
The user said their own PNC account has fortunately remained open.
They also said they had a savings account with Chase Bank.
ERROR 801
The U.S. Sun reached out to PNC Bank to request a comment.
The user wasn't sure what action to take next with the check, so they filed a report with a consumer reporting agency called ChexSystems.
"I tried to pull a report from Chexsystems but it responded with 'Error 801' on each [of] my attempts to sign up."
Now, the Redditor is worried that PNC might close their account too, or that depositing it to Chase would trigger the same result.
Users responded to their thread and suggested the bank possibly closed the wife's account if they couldn't verify her identity.
"I am pretty certain they were concerned that your cash deposit of $6,000 was very suspicious especially as a new account," one person suggested.
"If they thought you fell under money laundering rules (all they need is suspicion), they will not tell you why. They can’t. it is against the regulations."
On Chase Bank's site, it states banks can close their members' accounts for a series of reasons, including:
- Inactivity
- Suspicion of fraud
- Over-limit fees
- Credit score drop
- Delinquency, or having too much debt buildup
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