CHILD support payments can now be made through Venmo in North Carolina.
The North Carolina Department of Health and Human Services revealed that payments can be accepted through Apple Pay, Google Pay, Paypal and Venmo,
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Parents believe this fast and easy way to receive child support payments has become "beneficial".
“As a parent who receives child support, it’s good to know that the excuses can’t be ‘I can’t make it to wherever we need to go’ versus now, I know you have a phone and it can get paid and be done,” Greenville mother Brittany Rouse said.
“I hope that with that, the parents and Social Services can make those on-time because timely payments are critical for the parents who are depending on that income.
In the past, child support payments were only accepted through the mail, slowing down families from receiving the payments urgently.
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Although online payments require a 2.5 percent service fee, the North Carolina Department of Health and Human Services must stay updated with payment options.
Carla West, NC Human Services senior director, says, “They are to provide a way to support your family and children in a way that is convenient and easy and available 24 hours a day and 7 days a week to be able to support your children.”
The NCDHHS will also provide text message reminders and updates for those who choose that option.
“You’ll get a notification once you’ve made a payment or if you’ve received a payment, so you can be watching for that,” West said.
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She continued: “It also reminds you to make your payment.”
“It allows you, no matter what time of day, no matter where you are, to be able to make a phone call or log right onto your cell phone, or onto our website to make a payment in the best way that fits that family,” West said.
The in-person option will still be available for parents to use either a debit card or cash.
How do I pay via Apple Pay, Venmo, Google Pay or PayPal?
To pay child support online, you must register at nc.smartchildsupport.com and follow the online instructions.
Can I pay at Walmart too?
Yes, you may pay at the Walmart Money center using their name and Master Participant Index Number. The applicant will be charged an additional $2 service fee per transaction.
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Can I still pay the original way?
Yes, applicants may still pay by mail or bank draft. These payment methods have no additional fees.
